The French repair bonus (QualiRépar) explained for repairers
The bonus deducted from the customer’s invoice, the QualiRépar label, the claim sent to the eco-organisation: how it works for the shop.
The Bonus Réparation is an amount deducted directly from the customer’s invoice when an eligible device is repaired by a QualiRépar-labelled repairer. The repairer advances the bonus, then is reimbursed by the brand’s eco-organisation (Ecologic or ecosystem) by sending a claim.
What it takes to be reimbursed
- Being QualiRépar labelled.
- An eligible repair, above the device threshold, invoiced to the customer.
- A complete claim: invoice, device identification (IMEI, label photo), customer consent.
The amount is a flat rate set per device type by the eco-organisations (for example €25 for a mobile phone, 2026 scale). See the repair bonus in Fixara.
Software does not grant the label
The QualiRépar label is obtained from the labelling body. Software prepares the claims; it does not entitle anyone to the bonus.