FXARAGuide
FRMy accountTry it
Getting started
  • 01Your business: what is printed on all your documents
  • 02Your first repair, from the counter to the drop-off receipt
  • 03Your parts, your prices, your price list
  • 04The final check: are you really ready?
My workshop
  • The journey of a repair, column by column
  • Take payment, invoice, send: one single window
  • Selling at the counter, with no repair behind it
  • Buying back a phone: the register, the receipt, the stock
  • When a device comes back: after-sales and warranties
Payments
  • Connect your SumUp terminal
  • Refund a customer properly
Quotes & invoices
  • Make a quote or an invoice, and send it
  • Set up your VAT, and what happens on each line
  • E-invoicing (France only): what changes, and when
  • Credit notes, vouchers and loyalty: which to choose
Customers & messages
  • What goes out to your customer by itself
  • Letting the customer know by text that the device is ready
  • Collecting Google reviews at the counter
  • The Bonus Réparation repair bonus (QualiRépar, France only)
My website & online shop
  • Putting your website online
  • Showing your prices on your website
  • Requests that come in from your website
  • Opening your online shop
  • Shipping your online shop orders
Team & stores
  • Give someone on your team an account
  • Working with several stores
Bringing in my data
  • Importing your customer file
  • Importing your parts catalogue
  • Getting your data out
Frequently asked questions
  • General
  • Repairs and customers
  • Till, invoices and VAT
  • It doesn’t work
HelpQuotes & invoices

Quotes & invoices

Quotes signed online, invoices, VAT, credit notes, and the e-invoicing reform coming in France.

  • Make a quote or an invoice, and send itWhere everything is, how to make a quote your customer signs online, and the exact moment an invoice becomes final.
  • Set up your VAT, and what happens on each lineTwo default rates, editable line by line. And what the small-business VAT exemption changes.
  • E-invoicing (France only): what changes, and whenTwo obligations, two dates, for shops in France. What Fixara does for you, and what remains your responsibility.
  • Credit notes, vouchers and loyalty: which to chooseThree tools that look alike and do not do the same thing to your turnover.
FixaraPricingContact usLegal noticeThis guide describes the software as it is today.