Frequently asked questions
Short answers to the questions we are asked most, by topic.
- GeneralAccount, 14-day trial, plans and ownership of your data: short answers to general questions.
- Repairs and customersCheck-in, unknown fault, labels, online tracking, several devices: everyday questions in the workshop.
- Till, invoices and VATTaking payment, paying in instalments, correcting an invoice, SumUp terminal, end-of-day closing: quick answers.
- It doesn’t workThe most common problems with the software, and what to check first before writing to us.