FXARAGuide
FRMy accountTry it
Getting started
  • 01Your business: what is printed on all your documents
  • 02Your first repair, from the counter to the drop-off receipt
  • 03Your parts, your prices, your price list
  • 04The final check: are you really ready?
My workshop
  • The journey of a repair, column by column
  • Take payment, invoice, send: one single window
  • Selling at the counter, with no repair behind it
  • Buying back a phone: the register, the receipt, the stock
  • When a device comes back: after-sales and warranties
Payments
  • Connect your SumUp terminal
  • Refund a customer properly
Quotes & invoices
  • Make a quote or an invoice, and send it
  • Set up your VAT, and what happens on each line
  • E-invoicing (France only): what changes, and when
  • Credit notes, vouchers and loyalty: which to choose
Customers & messages
  • What goes out to your customer by itself
  • Letting the customer know by text that the device is ready
  • Collecting Google reviews at the counter
  • The Bonus Réparation repair bonus (QualiRépar, France only)
My website & online shop
  • Putting your website online
  • Showing your prices on your website
  • Requests that come in from your website
  • Opening your online shop
  • Shipping your online shop orders
Team & stores
  • Give someone on your team an account
  • Working with several stores
Bringing in my data
  • Importing your customer file
  • Importing your parts catalogue
  • Getting your data out
Frequently asked questions
  • General
  • Repairs and customers
  • Till, invoices and VAT
  • It doesn’t work
HelpCustomers & messages

Customers & messages

The e-mails that go out by themselves, text messages, Google reviews, the French repair bonus.

  • What goes out to your customer by itselfThree automatic e-mails, which you can switch off one by one. Everything else waits for you to act.
  • Letting the customer know by text that the device is readyOne text message, just one, sent by hand. How to switch it on, what it costs, and why there is only one.
  • Collecting Google reviews at the counterThe QR code appears by itself at the end of the payment, while the customer is still there.
  • The Bonus Réparation repair bonus (QualiRépar, France only)Deduct the French repair bonus from the customer’s invoice and get reimbursed by the eco-organisation (France only).
FixaraPricingContact usLegal noticeThis guide describes the software as it is today.