FXARAGuide
FRMy accountTry it
Getting started
  • 01Your business: what is printed on all your documents
  • 02Your first repair, from the counter to the drop-off receipt
  • 03Your parts, your prices, your price list
  • 04The final check: are you really ready?
My workshop
  • The journey of a repair, column by column
  • Take payment, invoice, send: one single window
  • Selling at the counter, with no repair behind it
  • Buying back a phone: the register, the receipt, the stock
  • When a device comes back: after-sales and warranties
Payments
  • Connect your SumUp terminal
  • Refund a customer properly
Quotes & invoices
  • Make a quote or an invoice, and send it
  • Set up your VAT, and what happens on each line
  • E-invoicing (France only): what changes, and when
  • Credit notes, vouchers and loyalty: which to choose
Customers & messages
  • What goes out to your customer by itself
  • Letting the customer know by text that the device is ready
  • Collecting Google reviews at the counter
  • The Bonus Réparation repair bonus (QualiRépar, France only)
My website & online shop
  • Putting your website online
  • Showing your prices on your website
  • Requests that come in from your website
  • Opening your online shop
  • Shipping your online shop orders
Team & stores
  • Give someone on your team an account
  • Working with several stores
Bringing in my data
  • Importing your customer file
  • Importing your parts catalogue
  • Getting your data out
Frequently asked questions
  • General
  • Repairs and customers
  • Till, invoices and VAT
  • It doesn’t work
HelpGetting started

Getting started

Set up your repair shop from A to Z, in the right order. Allow one hour, once.

  • 1Your business: what is printed on all your documentsName, address, company number, VAT, signature. It’s the first thing to do, because everything else relies on it.
  • 2Your first repair, from the counter to the drop-off receiptThe task you’ll do ten times a day. Customer, device, fault, signature: two minutes.
  • 3Your parts, your prices, your price listWhat you have in your drawers and what you charge. It feeds the till, the invoices and your website.
  • 4The final check: are you really ready?Seven checks to do once, so you don’t discover a gap on a document already handed to a customer.
FixaraPricingContact usLegal noticeThis guide describes the software as it is today.